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Covid-19

DO YOU HAVE HEALTH AND SAFETY PROTOCOLS DUE TO COVID 19?

Yes. The safety, comfort and health of our guests, employees, and community is always our main priority. Due to Covid-19, we have laid out some details on safety policies and guidelines, so you know what to expect when you get here. Read them here.

What should I expect when I get there?

We have outlined a number of policies to keep our guests and staff safe. You can read what to expect here.

The USVI Government is requiring you to fill out this Travel Form so if you want to save time fill it out in advance and bring with you.

Do I have to sign an online resort waiver?

Yes, in order to speed up the check-in process and avoid additional touch points, we have moved our resort waiver to an online digital form. If you are an upcoming resort guest, you can find it here: Sign Resort Waiver

General

How far is the airport from Bolongo Bay Beach Resort?

It’s around 15/20 minutes from the airport to Bolongo Bay Beach Resort. The airport is located on the western side of St. Thomas, and Bolongo is a small neighborhood on the southern coastline. Since you have to drive through Charlotte Amalie Harbor to get to Bolongo, days with many cruise ships in will make your ride a little longer. Sit back and enjoy the views!

What is the weather in St. Thomas?

Weather in St. Thomas and the Virgin Islands is nearly perfect, sunny year-round, with an average temperature of 82 degrees. During the hot summertime, our famous trade winds and a shady tree are the best ways to stay cool. Water temperature is usually in the high 70s to low 80s. It gets cooler the farther out you go, making the Virgin Islands a favorite place of avid scuba divers.

Where are the best restaurants in St. Thomas to eat?

We offer exceptional dining and drinking options at Bolongo Bay. Just down the beach at Bolongo, you will find Mim’s Seafood Bistro, which is an island favorite. Frenchtown is a neighborhood in Charlotte Amalie with exceptional dining options, including places like French Quarter Bistro. Red Hook is where you’ll find some good dining, as well as a healthy amount of nightlife. Don’t forget, you can always take the ferry to St. John for happy hour or dinner. Just make sure you make the last ferry home (usually 10pm)!

Where are the best off-property beaches?

Some popular beaches you can visit in St. Thomas include Brewer’s Bay on the west end by the University of the Virgin Islands. This is the beach you’ll see when your airplane is landing in St. Thomas. On the east end of St. Thomas, you will find popular beaches like Lindqvist beach, Sapphire, and Coki Beach, home of Coral World Ocean Park. Of course, don’t forget the world-famous Magens Bay on the northside. The northside has many other amazing beaches, such as Hull Bay and Neltjeberg, but you will need a vehicle to get to them.

How many restaurants does Bolongo Bay have?

We have one restaurant, Iggies’ Oasis Restaurant & Pool Bar, which serves delicious a-la-carte meals for breakfast, lunch and dinner. Our world-famous beach bar, Iggies Beach Bar, is in the process of being rebuilt. In the meantime, we’ve been keeping the spirit of Iggies alive at our poolside location.

Are all non-motorized watersports free to use for guests?

Yes! All non-motorized watersports are included for guests at Bolongo Bay Beach Resort. This includes access to snorkeling gear (we can teach you if you can’t snorkel or have never been), ocean kayaks, paddle boards (we can teach you this), windsurfers and hobie cat sailboats (you guessed it, we can teach you that, too!) As well, you will have access to beach towels, float mats, hammocks, and beach lounge chairs.

What is your smoking policy? Are your rooms smoke-free?

All rooms are smoke-free at Bolongo Bay Beach Resort, as are the public areas, including the Heavenly Days Catamaran and the beach. Designated areas for smoking cigarettes and e-cigarettes

Do you have a fitness center?

We do have a cardio workout fitness center with cardio equipment and free weights. Adjusted hours and capacity due to Covid-19.

Do you have a pool?

Yes! We have a fantastic oceanfront swimming pool open from guests. As well, we have one of the island’s original pool bars.

Sailing FAQs

Do I need to know how to swim to go sailing?

No! You don’t need to know how to swim to join us on an amazing sailing excursion. We have Personal Flotation Devices for use while swimming and on board and our staff is Coast Guard Certified to keep you safe!

Do i need a passport to go sailing?

No, you do not need a passport to go sailing with us. We sail to St. John National Park and the outer cays, Buck Island and Water Island, all of which are islands or cays within the St. Thomas/St. John district.

Do you sail to the British Virgin Islands?

Heavenly Days Catamaran does not offer any day sails to the British Virgin Islands. That would be a long sailboat ride. Our Tour Guide Desk can, however, help you plan an epic day trip on the water to the British Virgin Islands. Just ask us!

Traveling to St. Thomas

DO I NEED A PASSPORT TO VISIT THE U.S. VIRGIN ISLANDS

US Citizens do not need passports to enter the U.S. Virgin Islands. The United States Virgin Islands is a territory of the United States so citizens can visit St. Thomas, St. John, and St. Croix with a valid state-issued license.

HOW DO I GET TO ST. THOMAS?

Arriving to our hotel on beautiful St. Thomas in the US Virgin Islands is easy and convenient, thanks to many direct flights available.

Do you offer an airport shuttle to hotel?

While we are not allowed to have an airport shuttle service, we are a quick and easy taxi ride away from the airport.

HOW DO I GET A TAXI TO THE HOTEL?

Taxi’s are available outside the airport and will take you to Bolongo Bay. To arrive here, you can take a taxi or rent a car – just remember that we drive on the left! A taxi from the Cyril E. King International Airport (STT) to Bolongo Bay Beach Resort typically costs $12 for a single person, and $9 per person for two or more people. Please note there is also a charge of $2 to $4 for suitcases, depending on size. The airport taxis are multi-destination vans, which means you will share the ride with other visitors who may be going to different destinations on the island.

ARE THERE TAXIS AVAILABLE AT THE RESORT?

Yes, we have very friendly taxis available at the resort. They offer adventurous island tours, as will as the ability to take you anywhere you need. You’ll likely leave St. Thomas with at least one new Taxi Driver feeling like a friend. 

HOW DO I GET DIRECTIONS DRIVING TO HOTEL?

From the airport, turn right onto the main road, Route 30 East. Stay on this road through downtown Charlotte Amalie, driving alongside the waterfront, past Havensight, one of our cruise ship docks and shopping center. Another mile or so down the road, you will go down our famous “Donkey Hill.” Just a short distance after, you will see signs for Iggies Beach Bar on your right. Keep driving along the white wall and you will see the entrance for Bolongo Bay Beach Resort.